Have you ever felt like you are part of a family while purchasing online?
Imagine if after purchasing your favorite product, you would receive a custom text message right away including personal thanks and the information that your purchase has been successful, you know what would happen?
A careful touch will greatly increase customers’ trust towards the company they have chosen to purchase from! And the direct consequence of this is that they will feel pampered and cared for.
All thanks to a simple text message.
Companies that send text messages to their customers following their purchases or to inform them about any possible issue are often recognized as trustworthy ones.